Virtuoso | Privacy Policy

Healthy Virtuoso SRL CF/ P.IVA 03737900922

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Privacy Policy & Cookies

Privacy Policy & Cookies

This App for smartphones and tablets is made available by Healthy Virtuoso S.r.l., with registered office in Piazza Deffenu 9, 09125 - Cagliari (CA) (Italy), VAT number and Tax Code: 03737900922, (hereinafter the “Company” or “Virtuoso” or “us” or “we”). The App allows you (hereinafter "User" or “you” or “your") to use the services it offers, once you have registered.

In order for the App to work, it needs to save, on remote servers, the information you provided when registering. If you do not intend to allow for this information to be saved on remote servers, please do not install the App.

 

Categories of Personal Data Processed - The personal data you provide are processed through the App: name, surname, telephone number, e-mail address, date of birth, and photo,

In addition, the App also synchronises with other apps that are already installed on your device - such as the Health app and Google FIT - once you have authorised this. You must enable the synchronisation so that the App can use the information present on your device (such as number of steps, minutes of sleep, the hours of sports activities performed), in order to calculate the credits to assign to you.

If, from the information collected, or through a combination of the same, specific data related to your state of health can be inferred, you must provide your explicit consent for this data to be processed.

Furthermore, the data rendered anonymous will be used jointly for the purpose of statistical analysis and to provide information that can allow the Company and our technological suppliers to improve the services offered through the App.

 

Purpose - Your personal data will be processed for the following purposes:
 

a) to manage your request for registration with the App and allow you to use its functions and, in particular, allow you to select and redeem the vouchers or rewards available, in relation to the level;


b) to perform technical assistance activities that are strictly functional, in order to guarantee for the App to perform correctly and provide the necessary support for use;


c) for any fulfilment arising from legal obligations;


d) to send commercial/sales notices about the Company’s products and services, also through e-mails, text messages, mms, faxes or similar, and/or through the postal service or telephone calls with an operator;

e) to define your personal profile and, based on this profile, direct the offer of products and services to you, also through SDK technology;


f) for the transfer and/or communication of data to the Company’s sales partners that operate in the insurance, pharmaceutical, biomedical, body care, sports, and leisure sectors, so that these third parties may send you advertising on products and services, also through automated communication systems (e-mails, text messages, mms).
 

The processing of data for the purposes of subs. a) and b) does not require your consent, since this is requested for managing your registration with the App and the use of its functions, pursuant to art. 6, c. 1, lett. b) of the GDPR. To the extent within which the processing concerns health data, your consent is required, pursuant to art. 9, c. 2, lett. a) of the GDPR.

The processing of data for the purpose of sub. c) does not require your consent, since it is requested for fulfilling the legal obligations to which Virtuoso is subjected, pursuant to art. 6, c. 1, lett. c) of the GDPR.

The processing of data for the purposes of subs. d), e), and f) requires your consent, pursuant to art. 6, c. 1, lett. a) of the GDPR.

 

SDK - Virtuoso uses SDK (Software Development Kit) technology to improve your experience in using the App. The SDKs are blocks of code provided by our business partners, installed in the App, which allow us to understand how you interact with it and to make advertising available to you that is in line with your interests.

To carry out this activity, Virtuoso processes your personal data jointly, and, however, does not make data available to our business partners that directly or indirectly allows them to identify you.

Data Retention - We will retain your personal data for the time that is strictly necessary to achieve the purposes indicated in this Privacy Policy and, in particular, for the entire time you use the App and for the period of limitation of the rights exercisable by the Company, as and when applicable.

With reference to the purposes under subs. d) and e), the processing activities will be carried out - and the related data stored - for a period of time equal to 24 (twenty-four) months and 12 (twelve) months, respectively.

 

Providing Personal Data - Providing your personal data for the purposes referred to in art. 1, lett. a), b), and c) is optional, but it is required for pursuing legal and contractual obligations. In these cases, failure to provide the data will make it impossible for Virtuoso to allow you to register with the App and to use its functions.

The data provided for points d), e), and f) is optional, but failure to provide the personal data in question and/or lack of consent to their processing, will make it impossible for the Company to carry out the activities referred to in this Privacy Policy.

 

Communicating and Disclosing Data - In relation to the aforementioned purposes, and within the limits strictly pertinent to the same, the data may be made accessible, brought to the knowledge of, or communicated to the following subjects, who will be appointed by the Company, as the case may be, as those responsible for or as persons authorised to process data or act as autonomous holders:

- private individuals, natural or legal persons, who the Company uses to perform the activities that are instrumental in achieving the aforementioned purposes, or to whom the Company is required to communicate data, as provided for by legal or contractual obligations;

- HV’s sales partners (eg. insurance companies, healthcare professionals, retailers, etc.);

- the Company’s shareholders and stakeholders.

Nevertheless, your personal data will not be disclosed.

 

Data Controller and Data Processor - The data controller is Healthy Virtuoso S.r.l., with registered office in Piazza Attilio Dessenu 9 - 09125 Cagliari (Italy) - tel. +070657697 / e-mail: info@healthyvirtuoso.com. The updated list of processors is available, upon request, by writing to: info@healthyvirtuoso.com.

Rights of the Data Subject - As the data subject, you can request access to your personal data, the correction or deletion of the same, limitation on the processing, and the portability of the data, also through the e-mail address: info@healthyvirtuoso.com. You can also prevent your data from being processed for legitimate purposes or for marketing purposes. Your right to prevent your data from being processed, exercised through an e-mail, also extends to sending advertising through the postal service or telephone calls with an operator, without prejudice to the possibility of exercising this right only in part, for example, by preventing your data from being process through automated systems of communication. In the event that your consent is required for processing your personal data, you may also revoke the consent you already provided at any time, without prejudice to the lawfulness of the data processed based on the consent provide before you revoke your right. Furthermore, you can submit a complaint to the Italian Data Protection Authority if you believe that the rights you hold, pursuant to current legislation regarding the protection of personal data, have been violated, according to the methods indicated on the website of the Italian Data Protection Authority, accessible at: www.garanteprivacy.it.

 

Having read the information on the processing of my data
 

I allow my personal data to be used for marketing purposes as per lett. d) of this Privacy Policy Statement.

I allow my personal data to be used for profile information purposes, as per lett. e) of this Privacy Policy Statement.


I allow for the transfer and/or communication of my personal data to the Company’s sales partners, operating in the insurance, pharmaceutical, biomedical, body care, sports, and leisure sectors, so that these third parties may send me advertising related to their products and services, as per lett. f) of this Privacy Policy.